It's not nearly as bad as 10 years ago to be honest, I remember a lot of my time as an admin of Zeal Duels included reacting to flame wars or analyzing chat logs regarding players' behaviour. However it comes to mind that, for example in Puke Nukem servers, some of the Trustee admins are inactive nowadays, for example Naps who stopped playing after recent events that happened last year. The rules about personal attacks are quite clear but there need to be more crew members available for reporting such behaviour to, maybe even a dedicated room in Puke Nukem Discord or an announcement that includes the usernames of crew members you can talk to.